Ria Financial Services is the third-largest global money transfer company and a division of the North American public company Euronet Worldwide (Nasdaq: EEFT). Serving more than 147 countries in the world, RIA has emerged as a global leader in remittances and is a recognized benchmark in both quality and reliability of the service it offers to general public.
We are currently recruiting a Settlement Specialist for our Office in Alcobendas - Madrid, who will be responsible to coordinate payments solutions for the business in the DACH region by finding the best method and following up on external agents' deposits.
Your responsibilities will include the following:
- Learn all about the different payment methods like ACH, CIT, Card Terminals, etc.
- Create a detail list with all payment methods available and their respective fees/cost.
- Roll-out of settlement methods, such as card payment, CIT, Smart Safes, ACH etc.
- Compare different providers and choose best alternative.
- Contingency planning and execution, if one settlement method is blocked.
- Find out the main contact person for each company provider and keep good relation and communication.
- Review the Gross, EBIT, Txts, Volume, etc. for current agents with CIT service and provide feedback to manager.
- Call agents to make sure they understand their payment method (Especially new agents)
- Review each pick-up schedule service and fix accordingly in Fx-Client.
Qualifications
- Minimum A-level education, degree in a financial discipline an advantage.
- 2-3 years' work experience as an office clerk.
- Good oral and written communications skills in German, any other language will be highly valued.
- Good level of Microsoft Office packages. At least, Intermediate-advance level of Excel.
- Personal aptitudes: self-motivated, team player, proactive, problem-solving abilities and excellent communication skills.
- Ability to be flexible and adaptable when working in a fast-paced often pressurized environment.
- Previous experience in financial services or business development area will be valued.